Shipping & Return

At Fable Stones, we are committed to providing our valued customers with convenient and cost-effective shipping options. Please take a moment to review our shipping policy:

Within Canada

  • Enjoy FREE shipping on all orders shipped within Canada
  • We ship exclusively through Canada Post to ensure reliable and efficient delivery
  • Standard shipping times apply, with most orders arriving within 3-12 business days, without tracking information
  • Expedited shipping option is available for an additional $12 CAD and can be selected at check out
  • Orders of $100 and more will automatically be upgraded to tracked expedited shipping


To the United States

  • Orders with a minimum purchase of $35 USD or more are eligible for FREE shipping to the United States.
  • All US-bound orders will be shipped via a reliable and trusted carrier.
  • Standard shipping times apply, with most orders arriving within 4-12 business days.
  • For orders below $35 USD, a flat shipping rate of $10 USD will be calculated during the checkout process
  • Please note that customs and import duties may apply and are the responsibility of the customer

 

International Shipping

 

Order Processing

  • All orders are processed within 1-5 business days of receiving the order
  • You will receive a confirmation email once your order has been shipped
  • We are not responsible for delays in shipping due to unforeseen circumstances or issues beyond our control, such as weather, holidays, or carrier disruptions


If you have any questions or concerns regarding our shipping policy or need assistance with your order, please don't hesitate to contact us at shopfablestones@gmail.com

 

Returns

We take pride in crafting exquisite jewelry pieces tailored to your unique preferences. Each item is meticulously made to order, ensuring the utmost attention to detail and quality. Due to the personalized nature of our products, we regret to inform you that we do not accept returns or exchanges. We highly recommend carefully reviewing your order before finalizing the purchase to confirm specifications. In the rare event of receiving a defective or damaged item, please contact us at shopfablestones@gmail.com within 14 days of receiving your order. We are committed to addressing any issues promptly and ensuring your satisfaction.